I have been organising business events for more than 20 years. In that time I have seen everything that can go wrong and everything that organisers tend to underestimate in the preparation phase. One overlooked detail can disrupt an entire day. One unprepared supplier can damage a budget that took months to secure. One poorly coordinated VIP arrival can affect the reputation of the whole organisation.
This is why professional PCO agencies exist. And this is what MICE.BA does.
Your Team Is Too Valuable to Organise Events
Many organisations in Bosnia and Herzegovina and the wider region organise business events internally. Administrative staff, marketing teams or assistants take on the organisation alongside their regular responsibilities. The result is almost always the same: overworked employees, disrupted productivity and an event that works but falls short of what it could have been.
Organising a business event is a distinct profession. It requires knowledge of the supplier market, years of negotiation experience, logistical precision and the ability to manage unexpected situations in real time. These are skills that take years to develop. They cannot be picked up between two regular tasks.
When you engage a professional agency, your team focuses on what they were hired to do. The event is in the hands of someone who does this every day.
What MICE.BA Delivers and How We Work
We believe clients have the right to know exactly what they are getting.
Events for EU projects
We know EU visibility guidelines and donor reporting requirements. We organise seminars, workshops, study visits, press conferences and project closing conferences. We deliver outputs and reports in English and local language. Our clients have included WWF, IOM, GIZ, UNDP, ILO and a range of EU project partners across the region.
Conference, forum and roundtable organisation
From the first conversation about objectives to the submission of the final report. We design the programme, engage speakers and moderators, coordinate all suppliers, manage technical equipment and are present on the ground from start to finish. We have experience with one-day and multi-day formats, in-person, online and hybrid events, and programmes for 30 to 500 participants.
Team building and incentive programmes
For corporate clients, we organise destination team building programmes and incentive travel in Bosnia and Herzegovina, Croatia and Montenegro. Every programme is adapted to the team’s profile and objectives.
Event logistics and supplier management
One contact. One contract. One invoice. MICE.BA coordinates all subcontractors from catering and technical equipment to transport and accommodation. The client focuses on the content and the participants. We handle everything else.
Hybrid and online events
We implement the technical infrastructure for online participation, coordinate simultaneous interpretation, organise live streaming and programme recording. We have been delivering hybrid events since 2019 and have experience with a wide range of platforms and technical requirements.
Combined PCO and DMC service
For international clients coming to Bosnia and Herzegovina, we combine PCO and DMC service in one package. We organise the congress programme and take over coordination of arrivals, accommodation, transfers, visas and destination activities for participants.
PR and media communication
We write press releases, invite journalists and distribute communications to media. We manage participant communication and track media coverage of the event.
What You Get When You Work with MICE.BA
Experience measured in projects
Josipa Terzić Rezić, founder and director of MICE.BA, is a CIS and CCMEP certified professional event organiser with more than 20 years of experience. Her clients have included WWF, IOM, UN agencies, EU projects, government institutions and corporate clients across Bosnia and Herzegovina, Croatia and Montenegro.
A supplier network that saves your budget
Long-standing relationships with hotels, technical companies, catering providers, transport companies and media partners mean better prices and reliable delivery. This is an advantage that an internal team cannot easily replicate.
Plan B always included
Every event comes with a pre-planned contingency. Bad weather, technical failure, a last-minute programme change, a speaker who cancels on the day we handle each situation and you hear about it only after it has been resolved.
On-site presence from start to finish
Josipa is personally present at every event. The client has one contact who knows every detail and can make every decision in real time.
A Question Worth Asking
Is your next event being organised by a team that does this every day, or by a team that is fitting it in between other tasks?
If you are looking for a partner for conference and business event organisation in Bosnia and Herzegovina, send us a brief and we will respond within 48 hours.
Author: Josipa Terzić – Rezić, CIS and CCMEP Certified Professional Event Organiser
CIS – Certified Incentive Specialist (certified by SITE – Society for Incentive Travel Excellence)
CMPA – Certified Congress, Meeting, and Event Professional (certified by the HCCP – Croatian Association of Congress Professionals)
